This role will be responsible for driving organizational project management excellence, overseeing enterprise-wide project procedure and project quality initiatives, developing project manager training, and verifying alignment of projects and programs with business objectives.
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Organizing Managers support people and program management within SURJ’s National Organizing Department (NOD). Each NOD Organizing Manager holds some amount of responsibility for staff supervision, project management, and cross-departmental coordination. Managers are expected to be “generalists” who can both execute on their specialized realms of work and also share in the collective management load for NOD-wide program work and team health.
The position requires a highly organized, goal-oriented operations manager with the technical acumen of a senior engineer to serve as client manager, program manager, and people manager for the US Data Center commissioning portfolio. The successful candidate will have specialized expertise in data centers and mission-critical facilities, plus prior experience managing people. This person will work closely with direct reports to ensure project performance and deliverables are met.
This role will be a strategic partner to the Catalyst COE leadership team, driving planning, analytics and cross functional alignment with key stakeholders. This role involves close collaboration with Catalyst leaders, Strategy, Finance and Operations to define the Catalyst priorities, develop KPIs/OKRs to measure progress and manage executive updates.
Support daily operations with outsourced BPO vendors handling Customer Service (CS) and Content Moderation (CM) for HoYoverse projects, ensuring smooth communication and coordination. Track and report vendor performance on SLA, quality, productivity, accuracy, and compliance. Collect and analyze data from different vendor sites to identify trends, issues, and areas for improvement.
Serve as the lead program manager for all NA/EU training delivery programs, including course onboarding, training quality assessment, and feedback analysis, from planning to evaluation. Partner with Curriculum Development, Operations, and Certification teams to ensure timely, high-quality delivery that meets business objectives. Collaborate with the Release Program Manager to integrate new product releases and updates into the training curriculum.
Aledade requires a Senior Project Specialist to lead complex projects and contribute to the strategic objectives of the Customer Success Office (CSO). This role involves driving initiatives that enhance the internal and external customer experience. The individual will leverage their experience in value-based care and project management to support multiple projects.
Support new initiatives to grow the program and for driving our existing programs to scale. Act as a subject matter expert on the Specialty Care program for both internal (e.g. Implementation, Customer Success) and external (e.g. customer, providers, partners) teams. Partner with the Sales and Customer Success teams on external customer calls to articulate program details & value.
Support new initiatives to grow the program and for driving our existing programs to scale. Act as a subject matter expert on the Specialty Care program for both internal (e.g. Implementation, Customer Success) and external (e.g. customer, providers, partners) teams. Partner with the Sales and Customer Success teams on external customer calls to articulate program details & value.
As an essential team member on the operation team, the Associate Print Manager will manage the correspondence book production for Colibri’s healthcare professions, collaborate with colleagues in curriculum, regulatory, product management, book production and our 3rd party printers to prioritize tasks and to produce high-quality and accurate work on schedule. This role offers a tremendous growth opportunity.